Skip to main content
KADOKAWA Premium Members Help Portal Help Center home page
  • Submit a request
  1. KADOKAWA Premium Members Help Portal
  2. general information

general information

New member registration

  • How do I register for KADOKAWA Premium Members?
  • Can minors register for KADOKAWA Premium Members?
  • Is it possible to register KADOKAWA Premium Members even if I live outside Japan?
  • I would like to register with the same email address again after I withdrew from KADOKAWA Premium Members. Is it possible?

Password

  • How many characters/types of characters can I set in my KADOKAWA Premium Members password?
  • I forgot the password for KADOKAWA Premium Members.

Authentication code

  • I did not receive an email with the authentication code when I registered for KADOKAWA Premium Members.

Registration information

  • I want to stop receiving email notification to the KADOKAWA Premium Members.

Service cancellation / withdrawal

  • How do I withdraw from KADOKAWA Premium Members?
  • About deleting your registration information after leaving KADOKAWA Premium Members.

others

  • Which browsers are recommended?
  • What is KADOKAWA Premium Members?
  • Does it cost to register for membership?
  • How to use the membership pass
KADOKAWA Premium Members Help Portal
English (GB) 日本語